Data management regulations

Purpose of data management information

Faktum Bútor Kft. (6754, Újszentiván, Szigeti út 15, hereinafter the data controller) recognizes the content of this legal notice as binding. It undertakes to ensure that all data management related to its activities meets the requirements set out in these regulations and in the applicable national legislation, as well as in the legal acts of the European Union.

The data protection guidelines arising in connection with the data management of Faktum Bútor Kft. are available at https://faktumbutor.hu/adatkezelesi-szabalyzat . These policies may be changed at any time in the future, subject to appropriate information to visitors and users of the site.

Az adatvédelmi tájékoztató kapcsán felmerült kérdéssel az ugyfelszolgalat@faktumbutorbolt.hu címen keresheti fel kollégánkat.

Faktum Bútor Kft. is committed to protecting the personal data of its customers and partners, and considers it of utmost importance to respect its customers' right to self-determination of information. Faktum Bútor Kft treats personal data confidentially and takes all security, technical and organizational measures that guarantee data security

The data management related to the online store has been reported to the National Data Protection and Freedom of Information Authority.

  1. Data of the data controller

The data protection policy a

Faktum Furniture Kft

Address: 6754, Újszentiván, Szigeti út 15;

Company registration number: 06-09-006352;

Registering court: Szeged Company Court

Tax number: 11834018-2-06

Telephone: +36-20/375-1329

E-mail: factum@faktumbutor.hu

által üzemeltetett https://www.faktumbutorbolt.hu, www.faktumbutor.hu (Webáruház), valamint a www.faktumgyermeklakberendezes.hu, www.gyerekbutor.hu működtetéséhez és a kapcsolódó szolgáltatásokhoz szükséges adatok kezelésére terjed ki. Amennyiben az oldal látogatója (Felhasználó), harmadik fél által üzemeltetett oldal linkjére kattint, annak tartalmáért az Üzemeltető nem vállal felelősséget.

  1. Data transfer, data processing for third parties

Data of hosting providers:

  • Codemakers Limited Liability Company, registered office: 6724 Szeged, Pulz utca 12,
    company registration number: 06-09-018768
  • Webonic Limited Liability Company, Headquarters: 8000 Székesfehérvár, Budai út 9-11. phone: +36 22 78 76 74 email: support@webonic.hu weboldal: www.webonic.hu
  • Milton Media Limited Liability Company, Registered office: 2030 Érd, Diósdi út 18, Company registration number: 13-09-147977

Courier service, postal services:

  • Magyar Posta Private Limited Company, Headquarters: 1138 Budapest, Dunavirág utca 2-6. Postal address: Budapest 1540, Company registration number: 01-10-042463
  • GLS General Logistics Systems Hungary Csomag-Logisztikai Kft. Headquarters: 2351 Alsónémedi, GLS Európa u.2, Company registration number: 13-09-111755

Online payment service provider:

  • Public company data of OTP Mobil Kft. (Simple Pay): Headquarters: 1143 Budapest, Hungária krt. 17-19. Company registration number: 01-09-174466 Registry: Company Court of the Capital City Court Tax number: 24386106-2-42

In case of collection in Faktum brand stores, we provide the third-party brand store with the data (name, e-mail address, phone number) necessary to notify the customer.

  • Faktum Children's Stores Trade and Service Limited Liability Company, Registered office: 6724 Szeged, Bakay Nándor utca 29, Company registration number: 06-09-017591
  • Faktum Children's Home Furnishing Trade and Service Limited Liability Company, Headquarters: 6754 Újszentiván, Szigeti Street 15, Company Registration Number: 06-09-017592

In the case of newsletter subscriptions, e-mail addresses are sent to an external newsletter service provider:

  • Adthink Media Corp, Headquarters: 79 Rue François Mermet, 69160 TASSIN LA DEMI LUNE, France; Website: https://adthink.com; Place of data processing: www.mailkitchen.com

Our partners also consider the protection of your personal data to be important, and the transferred data is handled legally and reliably.

  1. Purpose of data management, scope of data managed

4.1. Data related to registration

E-mail address - mandatory

Surname - entering is optional

First name - entering it is optional

Postal code - entering it is optional

City name - entering it is optional

Street, house number - entering is optional

Phone number - entering it is optional

Legal basis: Express consent (Registration is optional, not necessarily necessary to complete the purchase.)

Purpose: Convenience service, returning customers do not need to enter their personal data every time, and the shopping cart is also stored for registered users.

Duration: : Until registration is cancelled

The data entered during registration can be modified or deleted by the user by entering the user account. The user account can be deleted by the user. The data provided during registration are absolutely necessary for the successful fulfillment of orders placed by registered users.

4.2. Data related to online store orders

Email address - required

Surname - required

First name - required

Postcode - required

City name - required

Street, house number - mandatory

Phone number - required

Legal basis: Based on legitimate interest

Purpose: Successful fulfillment of orders

Duration: 8 years

The data entered during the order can be changed during an e-mail or telephone consultation after placing the order. The data requested during the order are absolutely necessary for the successful completion of the order. The personal data provided here will be stored at the premises of Faktum Bútor Kft in both electronic and paper form for the successful validation of the guarantee.

4.3. Data related to catalog ordering

Surname - required

First name - required

Postcode - required

City name - required

Street, house number - mandatory

Phone number - required

Email address - required

Legal basis: Express consent (Only when subscribing to the newsletter)

Purpose: Notification of news, promotions, events.

Duration: Until consent is revoked or unsubscribed from the newsletter list.

The data entered during the order can be changed during an e-mail or telephone consultation after placing the order. When subscribing to the newsletter, the name and e-mail address are stored, these data can be changed or deleted based on the information described in "Data related to the newsletter".

4.4. Data related to catalog download

Name - optional

Email address - required

Legal basis: Express consent (Only in case of newsletter subscription)

Purpose: Until consent is revoked or unsubscribed from the newsletter list.

Duration: Until consent is revoked or unsubscribed from the newsletter list.

Data related to downloading the catalog will be saved in the newsletter list, if the site visitor specifically requests this.

4.5. Data related to the newsletter

Email address - required

Legal basis: Express consent

Purpose: Notification of news, promotions, events.

Duration: Until consent is revoked or unsubscribed from the newsletter list.

Hírlevél listáról való leiratkozás az ugyfelszolgalat@faktumbutorbolt.hu címre küldött e-maillel, illetve a hírlevelek láblécében található Unsubscribe linkkel lehetséges.

4.6. Data given in the 2+3 year warranty program

Email address - required

Surname - required

First name - required

Order number - required

Place of purchase - required

Pictures sent by the customer - mandatory

Legal basis: Based on express consent

Purpose: successful enforcement of a 5-year extended warranty

Duration: maximum 5 years

We store the data required to validate the extended warranty for 3-5 years, for the duration required to validate the warranty. The room photos sent by the customer can be displayed on the social media pages of Faktum Bútor Kft. (Facebook, Instagram). In the event of a subsequent ban, Faktum Bútor Kft. is obliged to delete the image material in question from its surfaces with immediate effect. Furthermore, it is not a condition for the guarantee to be valid that the pictures submitted by the customer show a person.( Act V of 2013 on the protection of personal rights provides §§ 2:42 - 2:54 of the Civil Code ))

4.7. Cookies

Cookies are data packages that are stored on the User's device even after visiting/using the Webstore.

The duration of storage depends on the settings of the User's browser. If the User does not consent to the placement of cookies on his device, he can block it by setting the browser accordingly. You can get more information about blocking cookies in the help of the specific browser.

Cookies make it easier to use our websites, e.g. you don't have to retype all the data for multiple orders. The browser installs a data package called a cookie on the user's device, which it reloads when visiting again.

If you reject the use of cookies, certain functions of the website and online store will not work as expected.

Session cookies (required):

They are essential for the full use of the functions of our website. Their lifetime refers to a specific session, they are automatically deleted from the device when the session ends. These remember the contents of the shopping cart, as well as how far the customer has reached in a purchase process.

Analytical cookies (from third parties):

The Web Store uses Google Analytics, an analytical software operated by Google Inc. The cookies used by Google Analytics collect information about the browsing of our pages and enable the analysis of the websites and their use in order to improve the user experience. These cookies cannot identify the website visitor personally. Analytics cookies are stored on Google's own server. They do not contain data suitable for identifying the User. These are also located on the User's device, but they are not automatically deleted at the end of the sessions, Google stores the cookie data for 26 months.

4.8. Profiling

Faktum Bútor Kft. does not perform profiling based on the behavior, interests, or other data provided by visitors / registrants, and does not use automatic offer creation, classification or decision-making.
It is not our goal to identify our visitors, and we do not take any steps in this matter.

  1. General data management guidelines

The data management of the activities of Faktum Bútor Kft. is based on voluntary consent and legal authorization. In the case of data management based on voluntary consent, data subjects may withdraw their consent at any stage of data management.

In some cases, the management, storage, and transmission of a range of the provided data is made mandatory by law, of which we notify our customers separately.

We draw the attention of data providers to Faktum Bútor Kft. that if they do not provide their own personal data, the data provider is obliged to obtain the consent of the data subject.

Its basic data management principles are in line with the applicable legislation on data protection, and in particular with the following:

  1. year CXII. Act - on the right to self-determination of information and freedom of information (infotv.)

Regulation (EU) 2016/679 of the European Parliament and of the Council (April 27, 2016) - on the protection of natural persons with regard to the processing of personal data and on the free flow of such data, and on the repeal of Regulation 95/46/EC ( general data protection regulation, GDPR);

  1. Act V of 2008 – on the Civil Code (Ptk.);
  2. Act C of 2008 - on accounting (Accounting Law);
  3. year LIII. Act - on the prevention and prevention of money laundering and terrorist financing (Pmt.).
  4. Duration of data management

The processing of the personal data provided by the user for direct marketing and profile data purposes will continue until the user requests the deletion of his data.

Based on the Accounting Act, the Operator keeps the accounting documents related to the orders for 8 years.

Related to orders

We can only initiate the deletion if you have no current purchase or unpaid debt with our online store. The main condition for deletion is that the deletion is initiated from the registered e-mail address!

Törlés elindítása a következő e-mail címen lehetséges: ugyfelszolgalat@faktumbutorbolt.hu

Our users can withdraw their consent to data management at any time with effect for the future.

  1. Your rights and remedies

The data subject can request information about the processing of his personal data, and can request the correction of his personal data, or - with the exception of mandatory data processing - deletion or withdrawal, he can exercise his right to data portability and protest as indicated when the data was collected, or at the above contact details of the data controller.

7.1. Right to information

Faktum Bútor Kft. takes appropriate measures in order to provide the data subjects with all the information mentioned in Articles 12 and 14 of the GDPR and Articles 15-22 regarding the handling of personal data. and provide each piece of information according to Article 34 in a concise, transparent, comprehensible and easily accessible form, clearly and comprehensibly worded.

7.2. The data subject's right to access

The data subject has the right to receive feedback from the data controller as to whether his personal data is being processed, and if such data processing is in progress, he is entitled to access the personal data and the following information: the purposes of the data processing; categories of personal data concerned; the recipients or categories of recipients to whom or to whom the personal data has been or will be communicated, including in particular recipients in third countries and international organizations; the planned period of storage of personal data; the right to rectification, deletion or limitation of data processing and the right to protest; the right to submit a complaint to the supervisory authority; information about data sources; the fact of automated decision-making, including profiling, as well as comprehensible information regarding the applied logic and the significance of such data management and the expected consequences for the data subject. The data controller shall provide the information within a maximum of one month from the date of submission of the request.

7.3. Right to rectification

The affected user can request the correction of inaccurate personal data managed by Faktum Bútor Kft. and the addition of incomplete data. Nevertheless, Faktum Bútor Kft assumes no responsibility for the accuracy and authenticity of the data provided by the user.

7.4. Right to erasure

If one of the following reasons exists, the data subject is entitled to request that Faktum Bútor Kft. delete the personal data relating to him/her without undue delay:

  • personal data are no longer needed for the purpose for which they were collected or otherwise processed;
  • the data subject withdraws the consent that forms the basis of the data management, and there is no other legal basis for the data management;
  • the data subject objects to data processing and there is no overriding legal reason for data processing;
  • personal data has been unlawfully processed;
  • the personal data must be deleted in order to fulfill the legal obligation prescribed by the EU or Member State law applicable to the data controller;
  • the collection of personal data took place in connection with the offering of services related to the information society.

Data deletion cannot be initiated if data management is necessary: ​​for the purpose of exercising the right to freedom of expression and information; for the purpose of fulfilling the obligation under the EU or Member State law applicable to the data controller requiring the processing of personal data, or for the execution of a task performed in the public interest or in the context of the exercise of public authority conferred on the data controller; affecting the field of public health, or for archival, scientific and historical research purposes or for statistical purposes, on the basis of public interest; or to submit, assert or defend legal claims.

7.5. The right to restrict data processing

At the request of the data subject, Faktum Bútor Kft. restricts data processing if one of the following conditions is met:

  • the data subject disputes the accuracy of the personal data, in which case the limitation applies to the period that allows the accuracy of the personal data to be verified;
  • the data processing is illegal and the data subject opposes the deletion of the data and instead requests the restriction of its use;
  • the data controller no longer needs the personal data for the purpose of data management, but the data subject requires them to present, enforce or defend legal claims; obsession
  • the data subject objected to data processing; in this case, the restriction applies to the period until it is determined whether the legitimate reasons of the data controller take precedence over the legitimate reasons of the data subject.

If data management is subject to restrictions, personal data may only be processed with the consent of the data subject, with the exception of storage, or to submit, enforce or defend legal claims, or to protect the rights of another natural or legal person, or in the important public interest of the Union or a member state.

7.6. Right to data portability

The data subject has the right to receive the personal data concerning him/her provided to the data controller in a segmented, widely used, machine-readable format, and to forward this data to another data controller.

7.7. Right to protest

The data subject has the right to protest at any time for reasons related to his own situation against the processing of his personal data necessary for the performance of a task carried out in the public interest or within the framework of the exercise of public authority granted to the data controller, or for the enforcement of the legitimate interests of the data controller or a third party, including profiling based on the aforementioned provisions too. In the event of a protest, the data controller may no longer process the personal data, unless it is justified by compelling legitimate reasons that take precedence over the interests, rights and freedoms of the data subject, or that are related to the submission, enforcement or defense of legal claims.

The data subject has the right not to be covered by the scope of a decision based solely on automated data management, including profiling, which would have a legal effect on him or affect him to a similar extent.

7.8. Right of withdrawal

The data subject has the right to withdraw his consent at any time.

7.9. Right to go to court

In the event of a violation of their rights, the data subject may apply to the court against the data controller. The court acts out of sequence in the case.

7.10. Data protection official procedure

You can file a complaint with the National Data Protection and Freedom of Information Authority:
National Data Protection and Freedom of Information Authority
Headquarters: 1125 Budapest, Szilágyi Erzsébet fasor 22/C.
Mailing address: 1530 Budapest, Pf.: 5.
Phone: 0613911400
Fax: 0613911410

7.11. Acceptance of data controller responsibility

The data controller takes all necessary measures to ensure safe, damage-free handling of the data and the construction and operation of the necessary data management systems. The data controller ensures that no unauthorized person can access, disclose, forward, modify, or delete the processed data. The Data Controller will do everything possible to ensure that the data is not accidentally damaged or destroyed. The Operator informs the third party to comply with such obligations.

The Data Manager undertakes not to use the User's data for purposes other than those described above.

The Data Manager assumes no responsibility for the correctness or truthfulness of information provided by the User. If the User untruthfully provides the data of a third party, the Data Controller may make a claim for compensation, and also assist the related official procedure by releasing the necessary data.

If the Data Controller becomes aware that a linked page violates the law or the rights of a third party, it will immediately remove the link from the page.

The Operator is entitled to terminate or modify the services it provides without prior notification, subject to appropriate information.

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